Contact Customer Service
505-955-4333
utilitycustomerservice@santafenm.gov
801 W. San Mateo
Santa Fe, NM 87505
Office Hours
Monday - Friday
8:00 AM to 4:30 PM
(Closed Saturday, Sunday & most Federal holidays)
After 5:00 p.m. on weekdays or weekends, call 505-955-4300.
Water Emergencies
The City of Santa Fe dispatch is available 24 hours a day to report water emergencies and request emergency turn-offs. During emergencies, your water service may be temporarily shut off while repairs are made.
Water Division Updates
Recent presentations to the public and City Council discussing City of Santa Fe Water, past, present, and future, as well as our 2023 Annual Report:
Past Reports
- 2025 What's Up with Water Presentation Slides and Recorded Presentation
- 2024 Annual Report
- 2024 Livability: Do We Have Water for Growth Slides and Recorded Presentation
- Audio for September 14, 2023, Livability presentation
- 2023 Annual Report
- 2024 Water 2100 Public presentation
- 2022 Annual Report
- 2021 Annual Report
- 2020 Annual Report
Click here to learn more about your water supply.
The mission of the Santa Fe Water Division is to provide a safe, reliable, and resilient water supply to meet Santa Fe's needs.